Category: Optimized Solution

Unleash The Full Potential of Your Workforce For a Streamlined Business Model

By taking the robot out of the human, automation software mimics a series of manual tasks in a process, and does so more quickly, tirelessly, and without margin for human error.

We provide full support in the roll-out of your strategy. RPA can respond to a variety of business processes, from general activities such as financing and accounting, to core activities such as data entry and journal recording, and support activities such as compliance and regulation. From identifying opportunities for automation to training your staff, we help you future-proof your business.

Make Great Customer Relationships Effortless with A CRM Strategy that Increases Profitability

Your Customer Relationship Management (CRM) system is not just a sales tool. A good CRM strategy can radically improve your efficiency across other business functions such as marketing, human resources or customer service.A good CRM strategy will help you to:

• Nurture leads and achieve your sales targets using automation for communication and processes
• Map out an accurate customer journey and identify opportunities for better marketing
• Offer outstanding customer support across multiple channels through a centralized portal
• Track employee performance, identify resourcing needs, and simplify the recruitment process
• Manage your contacts efficiently for customers or partners in your supply chain

IMS helps brands set-up, customize and streamline their CRM system to support their business goals. Using best-in-class software, we can help you set up a digital environment which connects sales, marketing, service & support, web and analytics on a single platform. We have experience in a variety of different CRM software solutions, including Salesforce, BPM Online and Oracle.